| Start | End | Event | Location |
| 08:00 AM | 04:30 PM | C T S: First Line Supervisor (Seminar) | BAYPOINT INN PORTSMOUTH ROOM |
| 08:00 AM | 05:00 PM | Human Resource - Customer Service (Training) | BAYPOINT INN NEWPORT ROOM |
| 11:00 AM | 01:00 PM | C T S: First Line Supervisor (Lunch) | BAYPOINT INN MIDDLETOWN ROOM |